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If you are having any technical problems with digital book downloading or viewing, please view the trending topics first.

If you submit a request for help, the more information you can provide, such as screen shots, your browser and version or the device you're using (ipad, PC or phone make and model), the faster we'll be able to help you.

Support is available from 8 am to 5 pm Mon-Fri (NZT ).  Response outside these hours will be no later than on the next business day. Thank you.