Delighting you is our goal. We're currently deploying a new support service and as we re-build this page access to that Support Portal is through the Chat icon on the bottom right of pages on our site, or through email at firstname.lastname@example.org (click that address to send an email).
If you submit a request for help, the more information you can give us, such as screen shots, your browser name and the device you're using (ipad, PC or phone make and model), the faster we'll be able to help you.
Support is available from 8 am to 5 pm Mon-Fri (NZT ). Response outside these hours will be no later than on the next business day. Thank you.